Office Manager (Bilingual in Spanish)

Real Estate Investment firm is seeking a highly organized and bilingual Office Manager to support daily operations at a well-established manufactured housing community in Lancaster, PA. This role is critical in ensuring smooth office operations while delivering excellent service to residents and vendors.

Responsibilities:



• Serve as the primary point of contact for residents, prospects, and vendors
• Manage day-to-day office operations and administrative workflows
• Support leasing activities (applications, screening coordination, lease prep, move-ins)
• Handle resident communications, notices, and general inquiries
• Assist with rent collection support and account-related questions
• Maintain accurate resident files and compliance documentation
• Coordinate with maintenance on work orders and follow-ups
• Manage vendor relationships, invoices, and service tracking
• Support office organization, supplies, and staff onboarding
• Assist with community events and resident engagement initiatives

Qualifications:

• Fluent in Spanish and English (required)
• 2+ years of experience in office management, property management, or admin roles
• Strong organization, multitasking, and attention to detail
• Excellent communication and customer service skills
• Ability to handle resident issues professionally and calmly
• Comfortable with Microsoft Office and office systems
• Experience with property management software (Rent Manager or similar) is a plus
• Basic understanding of rent collection, invoicing, or accounting processes preferred