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Director of Operations - Family Office
Boston, Massachusetts, United States
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Director of Family Office Operations


A well-established single-family office is seeking a Director of Family Office Operations to oversee the day-to-day operations, governance, and administration of a sophisticated family enterprise with investments spanning commercial real estate, private businesses, and investment portfolios. This is a highly visible role partnering closely with senior leadership to build scalable processes, coordinate trusted advisors, and ensure seamless execution across the family office.


Responsibilities:


  • Lead governance activities including board meetings, resolutions, entity compliance, and annual maintenance
  • Coordinate monthly and quarterly reporting across accounting, investments, and real estate operations
  • Support trust administration alongside legal and tax advisors
  • Manage relationships with outside attorneys, accountants, custodians, insurance providers, and other advisors
  • Coordinate cross-border projects and compliance with domestic and international service providers
  • Maintain entity records, governance documentation, and centralized document management
  • Drive operational improvements, technology initiatives, and implementation of new processes
  • Supervise administrative staff and serve as a primary operational contact for family members


Qualifications:


  • 8-15+ years of experience in a single-family office, multi-family office, private client, trust, or family office advisory environment
  • Experience with governance, entity administration, trust coordination, and complex family office operations
  • Strong project management and organizational skills
  • Financial systems experience (Yardi, QuickBooks, Addepar, Archway, or similar) with advanced Excel proficiency
  • Experience managing external advisors across multiple jurisdictions
  • CPA, CTFA, or similar credentials are a plus
  • Spanish or Portuguese language skills are a plus
  • Strong communication skills, both verbal and written
  • Ability to exercise discretion and professionalism working with ultra-high-net-worth families
  • Proven ability to manage multiple priorities and complex stakeholder relationships
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